Below follows a statement from the Govenrment addressing recent comments made regarding LifeCome Care:

His Majesty’s Government of Gibraltar notes the comments made on social media regarding LifeCome Care and its alleged lack of vetting for staff following their acquisition of all Domiciliary Care and Home Support services within the community on 23rd September 2024. 

They have a contractual obligation to properly vet each member of its staff and the Government  fully expects Lifecome Care to comply with this requirement and all other criteria stipulated within  the Services Agreement. The Government has been advised that any issues arising from the  transition in service providers are considered to be initial teething problems that are being actively  addressed by LifeCome Care. 

LifeCome Care is a company that has been operating in the UK for many years and has a proven  track record in the care sector. They have branches in the London area and across Kent. 

Minister Arias-Vasquez’s decision to put the Domiciliary Care and Home Support services out to  tender has established a formal contractual framework between the Care Agency and LifeCome  Care. This framework allows the Government to enforce compliance on matters such as staff  vetting and service delivery and provides an oversight mechanism that was not possible under the  previous arrangements. 

A meeting with all stakeholders has been convened to ensure that all teething problems are  addressed.