Today the Royal Gibraltar Police will welcome a team of newly qualified Control Room staff at New Mole House. 

A statement from the RGP follows below:

The nine Command and Dispatch (CAD) civilians have just successfully completed a  six-week course at the RGP’s Training School. 

During the course, the new controllers were taught communication, de-escalation and active listening skills. 

They also had to learn about the common criminal offences they will be dealing with  and how to use the force’s internal computer systems. They also received specialist  training in a number of areas such as safeguarding. 

Jon Lutkin, an ex-RGP Inspector who recently retired but now runs the CAD Training, said: “The course has been intensive. The new controllers will begin by  shadowing experienced police officers who currently work in the Control Room. They  will then gradually take over these duties in the coming weeks.” 

A number of police officers will now be freed up to work in other high demand areas  within the RGP.