The Housing Department has announced the introduction of Direct Debit as a new and secure method for house rent collection, effective 1st July 2024.

A statement from the Government follows below:

This initiative aims to streamline  the rent payment process for tenants while ensuring the security and efficiency of transactions. 

Direct Debit offers a hassle-free payment experience for tenants, allowing for automatic monthly  deductions directly from their bank accounts. This method eliminates the need for manual  payments, reduces the risk of missed payments, and minimizes handling of cash.  

The Housing Department is committed to ensuring a smooth transition and our rent collection  team is available to assist with setup and address any concerns. We continually strive to improve  our services and support the community through innovative solutions and responsive customer  care. 

As part of our ongoing efforts to support tenants, we remind everyone to ensure their rent  payments are up to date. For those tenants in arrears please contact the department on 20074505  or [email protected] to enter into an agreement. 

On a separate note, we would like to remind all tenants of our Hotline. If you have identified an  empty Government flat, please report it on 20040040.